This program allows you to define selection criteria
for telephone calls, and then to either display or print them. The criteria
are extremely versatile and powerful.
Whenever you do not know what to do next, small
'help bubbles' will give you some context-sensitive hints.
And, of course, there is context-sensitive Help available with the F1 key.
Here are a few examples of displays:
The average response time of the Operator:
After you have seen the average response time, you can then check 'when during the day' incoming calls with a long
ring time happened..
